Team Building (in the city) – 1-day personalized program
With the mystery shopping activity as the starting point, we have created a new team building concept, suggestively called “Mission undercover”, with a positive impact on the customer-oriented approach. This concept effectively entails involving the team in a small mystery shopping survey, in a relaxed environment in most cases, such as: evaluation of a SPA, of a bowling alley etc. and of a restaurant.
- Focusing on little details, which build excellence in customer relations
- Active listening, focusing on others
- Objective evaluation, reducing subjectivity
- Reality check, identification of strengths and weaknesses, particularly in customer relations
- Task distribution and fulfilment of objectives
- Consolidating the team and peer relations
- Maintaining a relaxed environment, detaching from the current activity.
More information at:
Tel. 0725 928 600 & 0754 686.291 / E-mail: evenimente [at] solutiideafaceri.ro
For further details, infos or questions, please contact us.